Your opinion is important to us. We encourage you to contact us if you have any questions or comments.
Plan Participants:
If you are a participant in a retirement plan, a representative in our Participant Service Center can help:
- Call 1-800-395-1113 if you have a numerical contact number or are calling about a 401(k) plan with under 200 employees.
- Call 1-800-294-3575 if you work for a company with more than 200 employees
Plan Administrators:
Send your questions and/or comments to
jhnypensionsps@jhancockny.com
or call 1-800-333-0963 to speak to a client representative. Please have your contract number handy. Our Client Account Representatives are available to take your calls Monday to Friday (excluding holidays), from 8 a.m. to 8 p.m. (ET).
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